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70 per cent of KONE Australia employees choose Nokia Lumia

By manager213 - 06/02/13

Sydney, Australia – 6 February 2013. More than 70 per cent of the Australian employees at elevator and escalator provider KONE have selected Nokia Lumia as their smartphone of choice over iPhone, HTC and Samsung.

KONE Australia’s new phone policy, which is part of a hybrid Bring Your Own Device (BYOD) and Choose Your Own Device (CYOD) model being rolled out across the business, permits employees to choose their own smartphone from a number of manufacturers including Nokia, Samsung, HTC and Apple.

Staff can either use their private device at work or choose from a range of selected smartphones, with the majority opting for Nokia Lumia as the best handset to meet their work needs.

KONE Australia’s strategic sourcing manager, Colleen Upsall, said: “As part of the refresh, we were looking for a range of smartphones that catered to all levels of the business, from maintenance and installation to senior managers and directors.

“There are a number of Lumia handsets to choose from – all at different price points.  We opted for the highly-specced, affordable Lumia 610, which has been offered to operational employees as well as the high-end Lumia 920, which has been made available to those at director level within the business.

In addition, staff will have access to the Lumia 800 and the Lumia 710, which highlights the breadth of Nokia’s offering for a company like KONE.”

To date, 300 employees in Australia and 60 employees in New Zealand have selected Nokia Lumia citing features such as Nokia Drive, Microsoft Lync, SharePoint and the Windows Phone People Hub as key factors in their decision.

“It’s a great vote of confidence and reflects the positive feedback we have been getting for the Nokia Lumia smartphones,” Upsall said.

The transition to Nokia Lumia has enabled increased productivity for staff on site and in transit, with time-critical and important business tasks completed on the go, without the need to return to the office.

“Teams are more productive on the road,” continued Upsall. “Instead of having to find a café with WiFi or go back to the office, they can either work directly from their phone or tether their Nokia Lumia handset to their laptop to work on tasks that require access to a bigger screen.”

A key element of KONE’s business is rapid turnaround maintenance for elevators, lifts and travelators moving people through high traffic locations across Australia and New Zealand.

Upsall says that access to highly accurate mapping information has a made a big difference.

“With Nokia’s free navigation service, Nokia Drive, our team can find the site quickly and easily,” she said.

“The People Hub feature of Windows Phone is another great tool which helps organise teams internally. Sales and operations staff have already set-up groups, which allow management to stay in touch with co-workers across text, Facebook, Twitter, MSN Chat and email,” Upsall said.

KONE will deploy 300 handsets on the Telstra network in Australia and 60 handsets on the telecom NZ in New Zealand starting this month.


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About KONE

KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernisation and maintenance. The company’s objective is to offer the best People Flow™ experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanising environment. In 2012 KONE had annual net sales of EUR 6.3 billion and around 40,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd in Finland.


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